Shipping policy

  • We process orders within 1–3 business days after order confirmation.
  • Delivery times may vary depending on the customer's location and courier service.
  • Customers will be provided with tracking information when available.
  • Shipping charges are calculated and shown at checkout.
  • Delivery delays caused by the courier, weather, public holidays, or other circumstances beyond our control may occur.
  • Please make sure your name, phone number, and delivery address are correct when placing your order.
  • Once an order has been processed or handed over to the courier, changes to the delivery address may not be possible.
  • If your order arrives damaged or you receive the wrong product, please contact Pak Cloth House as soon as possible and follow our Return & Exchange Policy.
  • For international orders, delivery times, shipping charges, customs duties, taxes, and other import-related charges may vary depending on the destination country. Any applicable customs duties or taxes are the customer's responsibility unless otherwise stated.